When many companies bought Software Assurance three years ago, they thought they would get the new version of Microsoft Office and Microsoft Windows, called Vista. Now it's obvious that these two products probably won't ship before some of these customer's agreements expire. Not that Microsoft intended it this way, but as schedules have slipped for delivery of the products, people debated whether Microsoft would make it good for these customers.
Gartner (a major IT industry research firm) now says the answer is "No go."
