« Software Support Fees | Main | Microsoft Works--A product that makes me ask "Why?" »

Submitting eHelp Incidents Without Login

We've had a way for clients to submit issues and log them automatically for several months. Problem is, few clients use the system. That's too bad because the system automatically logs the issue, sends emails to appropriate DGG staff to immediately start the resolution process, and can generate pages if necessary. Finally, we have some video training showing you how to use this feature. Take a look and let us know if you find this useful.

91x17-digg-button.png

TrackBack

TrackBack URL for this entry:
http://www.4dgg.com/mt-admin/mt-tb.cgi/224

Post a comment

(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)

About

This page contains a single entry from the blog posted on July 17, 2007 1:34 PM.

The previous post in this blog was Software Support Fees.

The next post in this blog is Microsoft Works--A product that makes me ask "Why?".

Many more can be found on the main index page or by looking through the archives.

Creative Commons License
This weblog is licensed under a Creative Commons License.
Powered by
Movable Type 3.34